The TC3 Methodology

One of our key goals when working together is to co-create. This means that TC3 doesn’t just offer off-the-shelf training programs. Instead, we offer you a tailor made solution that is specifically made for an with your company to optimize the knowledge transfer and hence the impact our trainings offer. On this page you can find every step in the TC3 Methodology with additional information. Don’t hesitate to reach out to us should you have any further questions regarding this process and a possible collaboration.

Intake: laying the foundations for succesfull collaboration

The first step in the TC3 methodology is a thorough intake process, designed to build a solid understanding of the client’s needs, goals, and business environment. This phase is crucial as it ensures that the training program is tailored to deliver maximum impact.

During the intake, we engage in in-depth discussions to define objectives, key performance indicators (KPIs), and the desired outcomes of the training. We identify all relevant stakeholders and participants, taking the time to understand their expectations, potential concerns, and any resistance that may arise during implementation.

Furthermore, we conduct a deep dive into the client’s company, analyzing its culture, products, services, competition, and market positioning. Understanding the actual situation, along with existing challenges and issues, allows us to create a training program that is highly relevant and immediately applicable. This structured intake phase ensures trainee involvement from the start, fostering motivation and reducing resistance, which leads to greater engagement and more effective training outcomes.

Pilot Session: Testing and refining for maximum impact

Before rolling out the full training program, we conduct a pilot session to test its effectiveness and ensure that it meets the predefined needs. This step serves as a crucial validation phase, allowing us to cross-check whether the content, structure, and delivery align with the intended objectives.

During the pilot, we also verify that all logistical aspects are in place for seamless execution. Pre- and post-training assessments are conducted to measure the immediate impact of the session, providing objective data on its effectiveness. Feedback is actively gathered from participants, allowing for real-time adjustments and refinements. By piloting the program first, we ensure that the final training rollout is optimized for maximum engagement and results.

Debriefing: Adapting to optimize learning outcomes

Flexibility is a core component of the TC3 methodology. If needed, adjustments are made during the training session to accommodate emerging issues, resistance, or unforeseen challenges. This ensures that the training remains relevant and effective, adapting to the dynamics of the participants and the organization’s needs.

We remain responsive to feedback and make real-time modifications to ensure optimal learning outcomes. This agility allows us to set the sails to the wind, ensuring that the training remains aligned with its goals and delivers lasting value.

The benefits for your company:

  • Trainee involvement from the start: By discussing expectations and possible resistance, you increase motivation and lower the threshold for participation.

  • Pilot with pre- and post-test: This makes the impact of the training directly measurable and provides objective data on effectiveness.

  • Extra coaching for leaders: This helps to translate the training to the shop floor and speeds up implementation.

  • Practical and interactive approach: 70% interaction + real-life cases + role-playing ensure a learning experience that lasts.

  • Clear evaluation and follow-up moments: With the 3, 6, 9, 12 month measurement moments, you ensure a continuous follow-up.

  • Blended learning with extra team support: A buddy system, community of practice and debriefings strengthen the knowledge retention.

Program Development: Crafting a tailored training plan

Based on the insights gathered during the intake, we develop a customized training program that addresses the specific needs of the organization. This involves clearly outlining the current situation, aligning it with expectations, and categorizing the must-haves, wants, and needs of the participants.

We design the program to tackle identified challenges while aligning with KPIs to ensure measurable results. The structure of the training program is meticulously planned to offer a blend of theoretical knowledge and practical application. Our focus is on creating a learning experience that is interactive, engaging, and directly applicable to the participants' daily responsibilities.

Program Rollout: Interactive, practical and engaging learning

The full training program is then implemented through leader-led sessions designed to be highly interactive, with 70% of the session dedicated to hands-on activities. Participants engage in individual and group exercises, working through real-life cases that reflect the challenges they face in their daily work.

Role-playing exercises, followed by debriefing sessions, allow for immediate application of new skills, reinforcing learning through experience. Feedback is gathered both midway and at the end of the session to ensure alignment with objectives. Each participant sets personal goals for the next period, fostering accountability and ongoing development.

The practical and interactive nature of our training ensures a learning experience that is engaging, impactful, and memorable. By focusing on real-world applications, participants leave with actionable skills that they can immediately implement in their roles, leading to faster integration and tangible improvements in performance.

Follow-up: Sustaining growth and measuring long-term impact

The final phase of the TC3 methodology focuses on ensuring long-term implementation and continuous improvement. We conduct follow-up evaluations to assess whether the training met its objectives and to identify any areas requiring further adaptation. Action plans are developed to facilitate the ongoing integration of new skills into the workplace.

To further embed the learning, we offer coaching sessions for leaders, helping them reinforce and sustain the training’s impact within their teams. By providing continuous support, we accelerate the integration of new skills into daily workflows, ensuring lasting benefits for the organization.

Regular follow-up moments at 3, 6, 9, and 12 months ensure that progress is continuously monitored and that necessary adjustments are made. This structured follow-up process enhances knowledge retention and maximizes the return on investment in training.