Conversational Intelligence
Master the art of communication for unparalleled business success! Join our workshop to enhance your conversational intelligence and revolutionize your results. Discover the impact of emotions on communication, learn strategies to navigate them effectively, and unlock the power of transactional, positional, and transformational conversations. Gain trust effortlessly using the TRUST model. Elevate your skills and outcomes in just one day!
The Conversational Intelligence program spans one intensive day of training, ensuring a focused and impactful learning experience. For optimal skill integration, we recommend a follow-up refresher session three months later, tailored to reinforce and build upon your newfound expertise. Rest assured, the program will be customized to seamlessly align with your company’s unique culture and organizational structure.
Your Benefits
Elevate your conversations with others to yield solid business results
Create positive energy for transformation and growth in your team.
Understand how your mind creates biases, blind spots and filters that prevent you/us from seeing reality as it is.
Deconstruct conversations to highlight for yourself and others what is getting in the way of healthy, sustainable relationships and results.
Elevating teamwork, quality, productivity and innovation.
Create “conversational space” which activates deeper understanding and engagement rather than fear and avoidance.
What you will learn
The Neurochemistry of Conversations
How to influence our neurochemistry, in the moment, for improved outcomes
Skills That Achieve Results
The TRUST Model
The three levels of conversations
To use the right level of conversation in function of the need for it in the moment
The conversational dashboard
Level Setting Conversations for engagement, commitment and achievement of goals
Conversational Rituals
Conversational Agility
Teaching Method
Theoretical explanations.
Personal exercises.
Team exercises.
Role playing sessions.
Case studies debates.
Preparing a personal action for integrating of the acquired skill set.